Customer Feedback

I called at 9am a couple of weeks ago and the lady on the telephone was most helpful with prices. When I was then told it could be done that morning between 9am and 11am I was surprised. Toby then turned up between the allocated time and fitted a new lock for me. He was very professional and very helpful and even aligned my door better so it would lock securely. Top notch service would definitely recommend and use again if I needed too.

Carrie-Anne Milburn

Fantastic service from the team at Lock and Key. Called at 8:30am on a Saturday after being locked out of our home and within 10 minutes Robert arrived and got us in with a temporary fix, parts ordered and returned today to complete the job. Friendly and helpful, thanks for the fast response.

Emma David

Amazing fast service! Lost my only car key after having locked my purse & house keys in the car. Lock & Key were able to cut & code two new car keys the very next day! Thank you so much. Would highly recommend.

Charlotte Hart

Very impressive service – came out quickly to fix a broken lock/key, job done efficiently and Toby was very friendly and full of advice. Thanks very much! Thoroughly recommend.

Mike Shires

Front Door locked jammed so door couldn’t be opened, Lock & Key centre came same day to investigate. Ordered replacement and returned next day to remove old lock & replace. Fast, Friendly good service which I can highly recommend.

Michael Hidalgo

First class service and very helpful professional people who are happy to help at a moments notice. I cannot recommend any business more highly.

Stephen Smyth

Very good couldn’t sort straight away due to part needed, but made sure all was useable until it could be fixed, very friendly and helpful.

Verity King

Excellent service. The job was done very quickly. Very secure lock. Would highly recommend to everyone

Katie Knight

Had to have a front door lock changed. Made an appointment, they turned up on time, very friendly and had the lock switched over in the blink of an eye! Would very highly recommend these guys. Thanks.

Donna-Marie Winter

Excellent and efficient service, would highly recommend.

Katie Corke

Fantastic service! Really professional and helpful! Quick and tidy!

Laura Hopper

The speed and service these guys offer is something else, thanks for helping me out today, would highly recommend you to anyone

Jez Warrant

I would just like to thank Toby, Robert, Charlotte and Jenny for assisting us in arranging for the additional security of our vehicles by installing your high level locking systems. Despite our installation requiring a site visit and us changing your diarised date, you all worked around us and it is very much appreciated. Regarding the installation, carried out today by Robert – again this guy attended our premises and worked quickly to completion. On behalf of all at OUTLOOK WINDOWS LIMITED I would like to thank you all and look forward to our continued business.

Steve Thompson